Commenting on Assets
The Asset Detail Page is the page that displays all information about an Asset, including the ability to leave comments on the asset.
The Comments feature allows users to add feedback directly on a specific version of an asset, comments can be added to different types of assets, manage comment threads, and collaborate with teammates using replies and @mentions.
👉 Users can comment on:
Images - Add annotations directly on specific areas of an image.
PDF/ Documents - Add comments and markups across pages. This includes Multi-Page Markup Support, allowing users to place annotations on multiple pages within a single comment thread.
Videos - Add comments tied to a specific timestamp in the video.
This feature helps teams discuss feedback, suggest edits, and collaborate directly on the asset being reviewed.
How to Comment on Asset Versions
The following steps describe the general process for adding comments to assets. For certain asset types such as PDF documents and videos, HIVO provides additional commenting capabilities. You can refer to the sections below for more details.
🔹 Step 1: Open the Asset Version
Open the Asset Detail page and select the specific version of the asset you want to review.
🔹 Step 2: Open the Comments Tab
The comments tab is located to the right of the and accessible by clicking on the speech bubble icon.
🔹 Step 3: Comment on Asset
Viewing existing comments: You can view all comments that have been created by other users. These comments will be visible when you click on the Comments icon if any exist.
Create a new comment: Use the "New Comment" box to write your comment. You can use text formatting options (markdown) if needed.
@ Mention another user: Use the @ icon or type @FirstName to mention another user in your account in the comment.
🔹 Step 4: Managing Comments
Editing Comments: Users with permission can edit their own comments. To edit a comment, a user should click on the comment they posted, look for an edit option (pencil icon), make the necessary changes, and then save them.
Deleting Comments: To delete a comment, a user should click on it and look for a trash bin icon or a 'Delete' option. The user may need to confirm the deletion if prompted.
Filtering Comments: Users can filter comments by user or date. This helps in keeping track of specific conversations.
Searching: Users can use the search box to find specific keywords or phrases within the comment threads.
👉 Note: the "Request Changes" and "Resolved" functions are linked to Asset Approvals. Read more about how to review and approve versions of assets here.
Asset Comment Tools
Comment tools allow users to add clear and precise feedback directly on assets.
Available tools include:
Select Tool: Allows users to click and select specific areas of an asset for precision commenting.
Pen Tool: Enables users to draw freehand annotations directly on the asset.
Line Tool: Helps in adding straight lines to underline or point to specific sections.
Highlight Tool: Allows users to highlight text or areas to emphasize important parts of an asset.
Rectangle Tool: Lets users draw rectangles around areas to isolate and comment on specific portions.
Text Tool: Provides the ability to type comments or annotations directly onto the asset.
Undo: Offers a way to reverse the last action if a mistake is made.
Clear: Allows users to remove all annotations and start over.
These tools help make feedback clear, visual, and actionable.
Commenting on Different Asset Types
1. Document Comments
For PDF and document assets, users can add annotations on multiple pages within a single comment, helping consolidate related feedback.
How to add multi-page comments on PDFs or documents:
Select a markup tool (Select, Pen, Rectangle, Highlight, etc.).
Mark the location on the page where a change or feedback is required.
Use the page navigation buttons to move to another page.
Mark additional locations on other pages that also need feedback.
After marking all required locations, add a comment describing the changes needed for those marked points.
This allows reviewers to identify multiple issues across different pages while keeping all feedback organized in a single comment thread.
2. Video Comments
Comments on videos are attached to a specific timestamp. When a comment is added:
A comment marker appears on the video timeline.
The comment remains visible for a few seconds after the timestamp.
Clicking the marker on the timeline will jump directly to that comment.
Each user has a unique color indicator for their comment markers.
Notifications and Mentions
Instant Notifications:
Notifications can be enabled to alert users when comments are made or replies are posted.
These notifications can be configured to be sent via email or as in-app notifications.
Mentioning Users:
Users can mention team members in comments by using the "@" symbol followed by their username.
This sends a direct notification to the mentioned user.
By using advanced comment features and best practices, teams can significantly enhance the effectiveness of comment management, leading to better collaboration, increased efficiency, and clearer communication.
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