# Reset Password

The **Reset Password** feature allows users to change their current password to ensure the safety and security of their account.

### **When Should You Use the Reset Password Feature?**

* When you want to enhance security by regularly updating your password.
* When you suspect that your account may have been accessed without your permission.
* When you need to update to a stronger password.

### **How to Use the Reset Password Feature**

**Step 1: Access the Profile Settings**

* Click the **Avatar icon** at the top-right corner of the interface.
* Select **Profile** to open the settings page.

<figure><img src="/files/4rUR5HgCQgo8IYr1rcbE" alt=""><figcaption><p>Access to Profile Setting</p></figcaption></figure>

**Step 2: Select Reset Password**

* In the **Profile Settings** page, find and click the **Reset Password** option.

<figure><img src="/files/HHhEW1H53KynISYoY4zM" alt=""><figcaption><p>Select "reset password" options</p></figcaption></figure>

**Step 3: Enter Password Information**

* Enter your **current password** and your **new password**.
  * **Note:** Your new password should include letters, numbers, and special characters for maximum strength.
* Click the **Reset Password** button to confirm the change.

<figure><img src="/files/aOVJdOuk0P4pYHFoZN4Z" alt=""><figcaption><p>Change Password</p></figcaption></figure>

{% hint style="info" %}

* After changing your password, you must use the new password to log in.
* If you encounter any issues while changing your password, contact the support team for assistance.
  {% endhint %}

The Reset Password feature helps you better control and protect your account—use it whenever necessary! 🎉


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.hivo.co/profile/reset-password.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.