> For the complete documentation index, see [llms.txt](https://support.hivo.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.hivo.co/profile/reset-password.md).

# Reset Password

The **Reset Password** feature allows users to change their current password to ensure the safety and security of their account.

### **When Should You Use the Reset Password Feature?**

* When you want to enhance security by regularly updating your password.
* When you suspect that your account may have been accessed without your permission.
* When you need to update to a stronger password.

### **How to Use the Reset Password Feature**

**Step 1: Access the Profile Settings**

* Click the **Avatar icon** at the top-right corner of the interface.
* Select **Profile** to open the settings page.

<figure><img src="/files/4rUR5HgCQgo8IYr1rcbE" alt=""><figcaption><p>Access to Profile Setting</p></figcaption></figure>

**Step 2: Select Reset Password**

* In the **Profile Settings** page, find and click the **Reset Password** option.

<figure><img src="/files/HHhEW1H53KynISYoY4zM" alt=""><figcaption><p>Select "reset password" options</p></figcaption></figure>

**Step 3: Enter Password Information**

* Enter your **current password** and your **new password**.
  * **Note:** Your new password should include letters, numbers, and special characters for maximum strength.
* Click the **Reset Password** button to confirm the change.

<figure><img src="/files/aOVJdOuk0P4pYHFoZN4Z" alt=""><figcaption><p>Change Password</p></figcaption></figure>

{% hint style="info" %}

* After changing your password, you must use the new password to log in.
* If you encounter any issues while changing your password, contact the support team for assistance.
  {% endhint %}

The Reset Password feature helps you better control and protect your account—use it whenever necessary! 🎉


---

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