Reporting

Admin accounts will have access to 'Reports', which can be found at the bottom of the left navigation bar.

In the Reporting section, you'll find a 'Select Report' selector with several options:

Rights

• Description: Displays a tree view of permissions for all Groups and Users in your Client account.

• Usage: This is a faster method for checking user rights compared to individually going through each Group/User.

• How to Use: Click on a component of the tree to expand it and view detailed permissions.

History

• Description: Lists all logged history entries between a given start and end range (max distance of 1 year).

• Filtering: You can optionally filter the search by user to narrow down the results.

Library Searches

• Description: View reports on the search status of assets in the library. The report includes: Time, searcher; information on the number of folders and assets searched.

• Filter: You can filter and view reports based on criteria such as asset type, search date, searcher, etc. In addition, you can view or hide 'Searches with No Filter'.

Note: Folder count only includes folders in the immediate search results - not deeply nested folders.

Aggregate Asset Stats

• Description: Provides an overview of the quantity and type of assets in the library. Helps administrators assess the size and quality of the library, thereby making effective asset management decisions.

• How to use: The report is displayed in a chart format that allows users to view reports on the number of assets by type (photos, videos, documents, others), size, number of views, number of downloads...

Asset Usage

• Description: This report will list usage statistics across all users in your Client account, such as total Assets and downloads.

• Filtering: There are tabs to filter by asset type, such as image or video.

Inactive Assets

• Description: This report lists Assets that have not been viewed since the inputted date. Data is sorted in ascending order of the last viewed time.

• Filtering: You can filter results by 'Last Viewed Before'

Archive Assets

• Description: Shows what assets have been archived between a given date range (max distance of 3 months); provide full information about upload date, creator, archive date and you can edit archive date right here (click on pencil)

• Filtering: You can filter these results by asset name, date

• More Information: See 'Archiving Assets' for additional details on the archiving process.

Sensitive Assets

• Description: List assets classified as sensitive, which may contain confidential or private information.

• Filtering: Users filter by criteria such as asset type, asset name, creation date, etc.

License Expired Assets

• Description: Displays a list of assets whose licenses have expired or are about to expire, helping users identify assets that need to be renewed or replaced.

• Filtering: Users filter by criteria such as asset type, asset name, creation date, etc.

User Usage

• Description: Tracks the usage activities of each user, including Page View Count, Connection Count, Last Active. Helps administrators evaluate the performance of each user and detect unusual activities.

Inactive Users

• Description: This report lists users that have not been active since the inputted date. Data is sorted in ascending order of the last active time.. This report helps administrators identify inactive accounts that can be deleted or locked, thereby helping to clean up accounts and optimize the system.

Recommendations

• Description: Displays a list of recommendations for the client account, such as if a user or shared link has been inactive for an extended period.

• Severity Levels: Recommendations are tiered with a level of severity to help flag potential issues.

• Filtering: The items in the list can be filtered by type (e.g., if the issue was flagged on a user or an asset), entity name, etc.

If you have any questions, don't hesitate to ask, we're always here to help!