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Recycle Bin and Settings

Using the Recycle Bin to Restore Deleted Assets

The Recycle Bin feature in HIVO allows users to recover deleted assets within a limited time period, ensuring that accidentally removed files can be restored quickly and easily.

Benefits of the Recycle Bin

The Recycle Bin provides a safeguard for your assets, allowing you to:

  • Retrieve accidentally deleted assets without needing to re-upload or recreate content.

  • Reduce the risk of data loss and ensure that important assets can be restored promptly.

Who Can Restore Assets

  • Access to restore assets from the Recycle Bin is controlled by admin permissions.

  • Admins can enable or restrict restore access for individual users or user groups, based on your organization’s needs.

Set user permission to restore assets

How to use the Recycle Bin

1, Navigate to the Recycle Bin Settings

Go to Client Profile Setting > Setting > Recycle Sitting.

Recycle Bin Setting

2, Search for Assets to Restore

Locate the asset you need to restore by using the search and filter tools. HIVO provides several filters to help you find deleted assets quickly:

  • By User Deleted : Filter by the name of the person who deleted the asset.

  • By Deleted Date: Filter by the deletion date.

  • By File Name: Search for the asset by name.

You can combine these filters for more efficient searching to locate specific assets.

Filter asset by condition
Filter asset

3, Select the Asset and Restore

  • Once you’ve located the asset, select it and click the Restore button to recover it.

  • The asset will be restored to its original folder path where it was located before deletion.

Note: Restoration applies only to assets, not to specific versions within an asset.

Restore asset

Note:

  • Asset Retention: Deleted assets are stored in the Recycle Bin for 30 days from the deletion date.

  • After this 30-day period, assets are permanently deleted from the Recycle Bin. For recovery requests beyond 30 days, please contact our support team at [email protected] for assistance.

If you have any questions, don't hesitate to ask, we're always here to help!

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