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1.5.9

2026-03-8

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What's Changed

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[Update] Added Thumbnail Support for .dotm Files

Previously, when a Microsoft Word Macro-Enabled Template (.dotm) file was uploaded to the platform, the system failed to generate a visual preview, resulting in a generic file icon. This created a 'blind spot' in the library, forcing users to rely entirely on filenames to identify templates. Now, the system automatically generates and displays thumbnail previews for all .dotm template files.

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[New Feature] Metadata Templates (Super-Admin Exclusive)

We are excited to introduce the Metadata Templates feature, designed to help Client-Admins establish standardized metadata structures.

🔹 Update Details:

You can now save these configurations as templates and reuse them, ensuring consistency across the entire system.

  • Save as Template: Easily save your current metadata configuration as a template to reuse for future projects or asset categories.

  • Apply Templates: Quickly apply saved templates to your system with just a few clicks, significantly reducing manual setup time.

👉 See more about Metadata Settingsarrow-up-right here.

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[New Feature] Support Tickets Tab Added to HIVO

A new Tickets tab has been added to the Support page in HIVO to help clients track and manage their support requests more easily.

🔹 Feature Details:

  • View Submitted Tickets: Clients can now see all support tickets submitted by their own organization directly within the Support page.

  • Detailed Ticket View: Client Admin Clicking the edit icon on a ticket opens a detailed view displaying the full ticket description along with any attached files.

  • Commenting System: Both Client Admins and HIVO Admins can add comments within a ticket to communicate and provide updates.

  • Ticket Status Updates: HIVO Admins can manually update the status of a ticket to keep clients informed about progress.

This update improves transparency and communication between clients and the HIVO support team by centralizing ticket tracking and discussion within the platform.

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[Improvement] Version Access Requests

We have upgraded the Version Access Request feature to provide maximum flexibility for users when managing access permissions to assets.

🔹 Update Details:

  • Users who were previously restricted to specific version access can now request access to all versions directly from the Asset Details page.

If you have any questions, don't hesitate to ask, we're always here to help!

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