> For the complete documentation index, see [llms.txt](https://support.hivo.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.hivo.co/client-profile/users/removing-deactivating-a-user.md).

# Removing, Deactivating a User

⚠️ **User Right Required:** User must have the permission: **“Is Client Admin - User can manage the Client Profile”**

### Removing a User

🔹 **Step 1: Accessing to User Profile**

* Admins can find other users under the **Client Profile** in the **‘Users’ tab.**&#x20;
* Then, click on the Username you want to view/edit and Admins will be taken to that User Profile (user's information page).

<figure><img src="/files/DI2F5iaM7c52VE9teDpg" alt=""><figcaption></figcaption></figure>

🔹 **Step 2: Delete User**

* In the User Profile (user's information page), select **Delete User** option and confirm the deletion to complete the process.

<figure><img src="/files/cASHOZ7TS5TqdXAPv4HM" alt=""><figcaption></figcaption></figure>

***

### Deactivating a User

Instead of deleting, you can deactivate a user to prevent them from logging in.

🔹 **Step 1: Accessing to User Profile**

* Admins can find other users under the **Client Profile** in the **‘Users’ tab.**&#x20;
* Then, click on the Username you want to view/edit and Admins will be taken to that User Profile (user's information page).

🔹 **Step 2: Choose Edit User Rights**

* In the User Profile (user's information page), find and **click "Edit User Rights".**&#x20;

🔹 **Step 3: Uncheck the Active checkbox and click Submit.**

* Deactivated users will see a screen saying “Your account is awaiting activation” and will have an icon displayed next to their account.

<figure><img src="/files/wsGUg6E4d8HfNguy8dMT" alt=""><figcaption></figcaption></figure>

* The deactivated user account will appear with the ![](https://support.hivo.co/~gitbook/image?url=https%3A%2F%2F2446612760-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F0sjg5GpIPr5HzBTJYqYe%252Fuploads%252FurA44L1XACIeaDPlD5TI%252Fimage.png%3Falt%3Dmedia%26token%3D48a523ce-3620-40c3-a36e-b7a39bf5f3de\&width=300\&dpr=3\&quality=100\&sign=3d0123e1\&sv=2) icon next to it.

<figure><img src="/files/yi44fPdIj77iFQNj5dyU" alt=""><figcaption></figcaption></figure>

If you have any questions, don't hesitate to ask, we're always here to help!


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