# Removing, Deactivating a User

⚠️ **User Right Required:** User must have the permission: **“Is Client Admin - User can manage the Client Profile”**

### Removing a User

🔹 **Step 1: Accessing to User Profile**

* Admins can find other users under the **Client Profile** in the **‘Users’ tab.**&#x20;
* Then, click on the Username you want to view/edit and Admins will be taken to that User Profile (user's information page).

<figure><img src="https://2446612760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0sjg5GpIPr5HzBTJYqYe%2Fuploads%2FQDUCe0eX3Tusti1K0S4E%2FGroup%20970.png?alt=media&#x26;token=a4dfe597-e307-4635-9f48-b6f1f01cb698" alt=""><figcaption></figcaption></figure>

🔹 **Step 2: Delete User**

* In the User Profile (user's information page), select **Delete User** option and confirm the deletion to complete the process.

<figure><img src="https://2446612760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0sjg5GpIPr5HzBTJYqYe%2Fuploads%2FZl3Fu2w58JOg353kKnXE%2FGroup%20988.png?alt=media&#x26;token=b7a3bc8c-f9c7-42be-8f1a-ec84e0d38a04" alt=""><figcaption></figcaption></figure>

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### Deactivating a User

Instead of deleting, you can deactivate a user to prevent them from logging in.

🔹 **Step 1: Accessing to User Profile**

* Admins can find other users under the **Client Profile** in the **‘Users’ tab.**&#x20;
* Then, click on the Username you want to view/edit and Admins will be taken to that User Profile (user's information page).

🔹 **Step 2: Choose Edit User Rights**

* In the User Profile (user's information page), find and **click "Edit User Rights".**&#x20;

🔹 **Step 3: Uncheck the Active checkbox and click Submit.**

* Deactivated users will see a screen saying “Your account is awaiting activation” and will have an icon displayed next to their account.

<figure><img src="https://2446612760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0sjg5GpIPr5HzBTJYqYe%2Fuploads%2FhpIuOFwvkTfMugTXTSI9%2FGroup%20986.png?alt=media&#x26;token=1be7be3e-f38f-4909-8eae-9e77219b2e9a" alt=""><figcaption></figcaption></figure>

* The deactivated user account will appear with the ![](https://support.hivo.co/~gitbook/image?url=https%3A%2F%2F2446612760-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F0sjg5GpIPr5HzBTJYqYe%252Fuploads%252FurA44L1XACIeaDPlD5TI%252Fimage.png%3Falt%3Dmedia%26token%3D48a523ce-3620-40c3-a36e-b7a39bf5f3de\&width=300\&dpr=3\&quality=100\&sign=3d0123e1\&sv=2) icon next to it.

<figure><img src="https://2446612760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0sjg5GpIPr5HzBTJYqYe%2Fuploads%2FGWWazXInCrEFy597fX5A%2Fimage%20406.png?alt=media&#x26;token=05e3b0f1-e390-4691-86e1-8d1ec1b2e5d1" alt=""><figcaption></figcaption></figure>

If you have any questions, don't hesitate to ask, we're always here to help!
