> For the complete documentation index, see [llms.txt](https://support.hivo.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.hivo.co/client-profile/users/how-to-add-a-new-user.md).

# How to add a New User

### How to add a New User&#x20;

Enables Admins to maintain strict control over the onboarding of new members through a centralized process of profile creation, security permission assignment, and user authentication. Follow the detailed guide below:

#### 🔹 **Step 1: Accessing to User Profile**

* Admins can find other users under the **Client Profile** in the **‘Users’ tab.**

<figure><img src="/files/XdVSfJHyIZAdZX2zruf3" alt=""><figcaption></figcaption></figure>

#### 🔹 Step 2: Adding a User

* **Create a New Account:** Navigate to the Users tab of the Client Profile and click the plus icon next to the search bar.

<figure><img src="/files/koYGKWRPdDixiKeCaSU6" alt=""><figcaption></figcaption></figure>

* **Fill Details information**: Click the user to fill out additional details such as email, phone, and avatar.
* **Assign Group (Should):** Once the name and email fields are populated, assign the user to the relevant User Group.

<figure><img src="/files/npRi1U1TsxpFpzzegmQE" alt=""><figcaption></figcaption></figure>

* **Activation:** By default, new users are not Active (unable to login).&#x20;
  * You must either add them to a Group with the "User is Active" right switched on (That means if you add a new user to an active group, the Active privilege will be inherited).
  * Or Edit their individual profile to ensure this right is CHEKCK box "Active".&#x20;

<figure><img src="/files/lA5FzgmrClM8UOJdMDom" alt=""><figcaption></figcaption></figure>

#### 🔹 Step 3: Inviting a User

Once the user is created and the "Active" right is enabled, you can send an invitation:

* **Email Invitation:** Under the User Profile, click More and select Invite User via Email to send automatic instructions.
* **Or Invite URL:** Alternatively, click Generate Invite URL to create a unique link that can be manually copied and sent.

<figure><img src="/files/2dnBJdxnVzkHvFxpIy4g" alt=""><figcaption></figcaption></figure>

👉 The user will be asked to set a password upon receiving the invitation. You may re-invite a user as many times as needed.

If you have any questions, don't hesitate to ask, we're always here to help!


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