Access the system as another user to view the interface and perform actions from their perspective
The Impersonate User feature allows Admins to access the system as another user to view the interface and perform actions from their perspective. This helps administrators verify permissions or troubleshoot issues directly without needing the user's personal password.
⚠️ User Right Required: User must have the permission: “Is Client Admin - User can manage the Client Profile”.
🔹 Step 1: Accessing to User Profile
Admins can find other users under the Client Profile in the ‘Users’ tab.
Then, click on the Username you want to view/edit and Admins will be taken to that User Profile (user's information page).
🔹 Step 2: Impersonate User
Admin accounts can use the ‘Impersonate User’ option in the User Profile page of other users to view HIVO from their perspective.
While impersonating a user, any action taken will be from the impersonated user and reloading the browser will return you to your own profile.
If you have any questions, don't hesitate to ask, we're always here to help!
