Salesforce Marketing Cloud

Integrating HIVO with Salesforce streamlines the process of managing and distributing content, allowing marketing teams to launch campaigns faster while maintaining consistent brand messaging. This integration enables users to access, display, and manage digital assets (images, videos) directly within Salesforce — without needing to upload them manually.

Benefits

• Faster Campaign Execution: Speed up content creation and delivery by accessing HIVO assets directly within Salesforce.

• Consistent Branding: Ensure all visuals, videos, and documents are sourced from HIVO — maintaining brand consistency across every touchpoint.

• Personalized Content: Easily select, edit, and use assets tailored for specific audiences.

• Improved Efficiency: Eliminate manual steps through seamless integration, reducing time spent searching and managing content.

Key Features

• Add and embed HIVO assets directly into Salesforce content (emails, campaigns, landing pages, etc.).

• Authenticate and log in to HIVO from within Salesforce.

• Search and filter assets easily by keywords, type, or access permissions.

• Select pre-configured derivatives made for specific channels.

How to integrate HIVO with Salesforce

🔹 Step 1: Go to Salesforce Settings

• Navigate to Settings → Apps → Installed Packages

• Select Add New and Enter the Package Details as needed (name, description, access permissions, etc.)

🔹 Step 2: Create a Custom Content Component

• In Installed Packages → Click Add Component

• Select Custom Content Block → click Next

🔹 Step 3: Configure the HIVO Endpoint

• Enter the Name and Endpoint URL as follows:

https://d1e0flt4ltuyq8.cloudfront.net/

• Save your configuration to complete the connection setup.

How to Use HIVO in Salesforce Marketing Cloud (SFMC)

🔹 Step 1: Access HIVO Integration in Content Builder

• Open Content Builder

  • In Salesforce Marketing Cloud, select Content Builder from the main navigation bar.

  • Open the Content Blocks or Email Templates section where you want to add content.

• Access HIVO Integration

  • Click Add Content Block → find HIVO Asset (under the Custom Blocks section).

  • Drag and drop the HIVO icon into your template.

• Log in to Your HIVO Account

  • A HIVO login window will appear, enter your HIVO Email and Password.

  • Once successfully authenticated, you’ll be redirected to the HIVO Library within Salesforce.

🔹 Step 2: Search and Select Assets from the HIVO Library

• Browse or Search for Assets: Use the Search bar to find assets by name or tag.

🔹 Step 3: Editing and Embedding Assets from HIVO in Content Builder

• Select the version of the asset you want to add, then click “Embed” to insert the asset into the block or template. If you want to replace it with another asset, simply repeat this action to choose a new one.

• After selecting “Done Editing”, if you wish to change the inserted asset, click directly on the asset within the block — the HIVO Library will reopen, allowing you to choose a replacement.

• Once finished, click “Save” to save your template.

⚠️ Note: To display and use assets within SFMC, your HIVO account must have the “Enable CDN and new Public Assets” option activated by the Admin.

If you have any questions, don't hesitate to ask, we're always here to help!