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Set up a CDN placeholder for expired assets

What is the Expired Asset CDN Placeholder?

The Expired Asset CDN Placeholder allows Client Admins to set a replacement image (placeholder) for assets that are no longer permitted to be displayed via the CDN, such as assets that are Deleted, Archived, Sensitive, or have an expired License.

When an asset falls to this states, its current CDN URL will no longer display the original image. Instead, the system can display the placeholder image configured in Archive Settings.

👉 Note: Editing Warning Indicator is an Additional Feature and must be enabled by a Client Admin in Settings. If your organization is unable to enable it, please contact the HIVO Support team.

This feature helps

  • Prevent expired or no longer valid assets from continuing to appear on websites or integrated systems.

  • Avoid broken images when an asset's CDN URL is no longer available.

  • Allow organizations to use a replacement image that matches their branding or communicates the asset's status.

How to Set Up the Expired Asset CDN Placeholder

🔹 Step 1: Access Archive Settings

  • Go to Client Profile -> Settings -> Archive Settings.

  • At the bottom of the page, locate the Expired Asset CDN Placeholder section.

🔹 Step 2: Choose a Placeholder Image

Click Choose Image to upload the image you want to use as the placeholder.

  • Supported formats: PNG, JPEG, GIF, WebP

  • The maximum image size is 10 MB.

Once uploaded, the image will appear in the preview area.

🔹 Step 3: Change or Remove the Placeholder

  • To replace the current image, click Choose Image and upload a new one.

  • If you no longer want to use the current image, click Clear, then save the Archive Settings again.

🔹 Step 4: Save the Settings

  • After selecting an image, click Submit Archive Settings to save your changes. This image will be used as the CDN placeholder for assets that are no longer eligible to display their original image.

The placeholder may be applied when an asset:

  • Deleted asset

  • Has been Archived.

  • Is marked as Sensitive.

  • Has an expired License.

In these cases, the CDN URL for the original image will be removed or will no longer be used to display the asset. The configured placeholder image will be displayed instead, helping ensure that content that is no longer valid does not continue to appear unintentionally on websites or in Connectors integrated with HIVO.

If you have any questions, don't hesitate to ask, we're always here to help!

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