Recognition Settings

Configure the facial recognition settings in your account to control the accuracy of who is detected by HIVO's facial recongition technology

What are Recognition Settings?

The Recognition Settings feature allows you to configure how the system detects, groups, and recognizes faces across your account. This is useful for tracking important faces, helping you manage the data, usage rights and consent that relate to the people that appear in your company's photos and videos more effectively.

Setting up " Settings" in HIVO will help: Using Recognition Settings, you can fine-tune the HIVO system to focus only on important faces, helping you manage your data efficiently and save time.

How to use Recognition Settings

⚠️ User Right Required: User must have the permission: “Is Client Admin - User can manage the Client Profile”.

🔹 Step 1: Navigate to Recognition Settings

• Go to: Client Profile → Settings → Recognition Settings

🔹 Step 2: Main Option - Only Track Known Faces

• When this option is enabled:

  • Detected faces will only be assigned to known people on the Recognition page.

  • Unknown faces will: Not be grouped into Anonymous profiles and Not have Vector Data stored

• When to use:

  • When you only need to track known individuals

  • When you want to enhance privacy and avoid storing unnecessary face data

🔹 Step 3: Face Grouping & Detection Settings

1. Minimum Number of Faces to Group

• Specify the minimum number of similar faces required to save the face as an Anonymous person. Once a face appears enough times, it will save as an Anonymous person, making it easier to identify the person later from the Recognition page.

• Default value:

  • Leave blank to use the default value of 4

  • Suitable for small to medium numbers of uploads

• Recommendations: If uploading a large number of images or faces:

  • Increase the value to 10 or more

  • Ensures only frequently appearing faces are saved as Anonymous profiles

2. Minimum Face Matching Size (%)

Specify the minimum size a face needs to be in order to be detected. Very small faces may not be useful to keep track of.

• Default value: Leave blank to use the default value of 0%

• Recommendations: 2% is useful for ignoring very small faces in crowd or wide-angle images

3. Minimum Face Confidence (%)

Specify the minimum confidence level required for a face to be detected.

• Default value: Leave blank to use the default value of 99%

• Recommendations:

  • 99% or higher is recommended

  • Helps prevent false positives

4. Minimum Face Similarity (%)

Specify the minimum similarity level required for two faces to be matched as the same person. High similarity ensures that similar faces always belong to the same person.

• Default value: Leave blank to use the default value of 97%

• Recommendations:

  • 97% works well in most cases

  • 95% may work better when uploading a very small number of faces, improving match rates

🔹 Step 4: Additional Actions - Remove Untagged Faces

This tool is designed to purge legacy data, making it especially useful if the system captured anonymous faces before "Only Track Known Faces" was enabled or during periods when the setting was toggled.

• Users must explicitly check the box "I Understand, Remove Untagged" to confirm the action.

• The system will delete all Vector data associated with untagged faces. Please note that this action is irreversible.

Additional Cleanup Options:

• Remove Anonymous Faces: Completely wipes anonymous face profiles from the Recognition page.

• Remove Bounding Boxes: Eliminates face detection frames for unidentified individuals when viewing photos or videos.

  • If UNCHECKED: The system deletes the recognition data but still retain the bounding boxes on the image (acting as a placeholder for you to tag later).

  • If CHECKED: The system will wipe all traces. The bounding boxes surrounding all untagged faces will be completely removed from the Asset.

Then, save the changes so this takes effect for future Recognition. You can read more about Recognition feature here.

If you have any questions about “Recognition Settings" or other features, don't hesitate to ask, we're always here to help!