1.5.11

2026-04-08

What's Changed

[New Features] Privacy & Advanced Options for Consent Forms

We’ve introduced new Privacy & Advanced Options in Consent approval forms, giving recipients greater control over their personal data and how it’s used.

1. Remain Anonymous

Recipients can now choose to stay anonymous when submitting a Consent form.

• Users can opt out of providing personal details at the start of the flow

• A Recognition profile will still be created, but:

  • It will use a unique anonymous ID instead of a name

  • It will include a “remain anonymous” metadata tag

• Ensures privacy while maintaining secure tracking and administration

2. Skip Photo Capture

You can now allow recipients to complete consent without submitting a photo.

• Ideal for privacy-sensitive or low-visual use cases

• When enabled, users can:

  • Skip photo capture entirely

  • Proceed with consent using alternative identification methods

Matching options include:

• Match profile using ID only (manual matching required)

• Use photo to match appearances (if a photo is provided, manual matching still required)

If this option is disabled, photo capture remains mandatory.

3. Facial Recognition Opt In/Out

Recipients now have control over whether their photo can be used for Facial Recognition Technology (FRT).

• After submitting a photo, users can choose to opt in or opt out

If opted in:

• A facial recognition vector is generated

• Enables identification across new and existing assets in the HIVO library

If opted out:

• The photo is stored with the consent form

• No recognition vector is created

• The profile will:

  • Have Recognition disabled

  • Include a “frt opt out” metadata tag

These enhancements help you build more privacy-first, flexible consent workflows, while ensuring compliance and user trust.

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[New Feature] External Template Approval - Centralized design template management

Following the launch of the External Approval feature, we have introduced key updates to help Admins easily manage shared links while providing a more professional viewing experience for external partners.

🔹 What’s new?

"Shared Templates" Management Tab: A new Shared Templates tab has been added to the Links section. From here, you can:

• Manage and track all active external template links.

• Monitor view status, expiration dates, and revoke access if necessary.

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[Enhancements] Support Tickets Tab

We’ve rolled out a series of improvements to the Tickets tab in the Support section to make ticket management faster, clearer, and more flexible.

1. Improved Search & Filtering

• Search tickets by keyword (ticket name not ticket ID)

• New filters available:

  • User

  • Status (supports selecting multiple statuses)

  • Date

2. Ticket List Enhancements

• Added Ticket ID column for easier reference and tracking

• Improved sorting and filtering experience:

  • Default sorting can prioritize newest tickets first

  • Better visibility of active tickets (e.g. In Progress, Submitted)

• Added new columns:

  • Description (preview in one line)

  • Last Modified (for monitoring updates)

• Improved usability:

  • Ticket rows are now more intuitive to interact with (easier access to details)

  • Reduced reliance on less intuitive edit icons

3. Ticket Detail Updates

• New capabilities:

  • Change ticket status directly

  • Add evidence/attachments (including file uploads, not just URLs)

  • Clickable asset links to quickly open related assets

These updates aim to streamline ticket workflows and provide better visibility into support requests.

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[Enhancements] Adjustable Column Widths in Table Element (Template Editor)

We’ve added more flexibility to table layouts in the Template Editor.

🔹 Key Features

• You can now resize table column widths directly when select a table in editor.

• Easily adjust specific columns (e.g. make the second column wider) to better fit your content and layout needs.

🔹 Why it matters

• Greater control over table formatting

• Improved alignment with design expectations (e.g. matching layouts from tools like InDesign)

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[Improvements] Export "Public CDN URLs" by CSV

• Resolved an issue where exporting a CSV file from the “PUBLIC CDN URLS” tab could result in an empty file

• CSV exports from this tab now correctly include all expected data

If you have any questions, don't hesitate to ask, we're always here to help!