# 1.5.11

## What's Changed

### \[New Features] Privacy & Advanced Options for Consent Forms

We’ve introduced new [**Privacy & Advanced Options**](https://support.hivo.co/consent/consent-requests-links-with-qr-code/creating-a-consent-request-link-with-qr-code#step-4-privacy-and-advanced-options) in Consent approval forms, giving recipients greater control over their personal data and how it’s used.

#### 1. Remain Anonymous

Recipients can now choose to **stay anonymous** when submitting a Consent form.

* Users can opt out of providing personal details at the start of the flow
* A Recognition profile will still be created, but:
  * It will use a **unique anonymous ID** instead of a name
  * It will include a **“remain anonymous”** metadata tag
* Ensures privacy while maintaining secure tracking and administration

<figure><img src="/files/6Eb07bAN7ZpfDSvi36ED" alt=""><figcaption></figcaption></figure>

#### 2. Skip Photo Capture

You can now allow recipients to **complete consent without submitting a photo**.

* Ideal for privacy-sensitive or low-visual use cases
* When enabled, users can:
  * Skip photo capture entirely
  * Proceed with consent using alternative identification methods

**Matching options include:**

* **Match profile using ID only** (manual matching required)
* **Use photo to match appearances** (if a photo is provided, manual matching still required)

If this option is disabled, photo capture remains mandatory.

<figure><img src="/files/m2lANNWw0rVJGFDxjFXr" alt=""><figcaption></figcaption></figure>

#### 3. Facial Recognition Opt In/Out

Recipients now have control over whether their photo can be used for **Facial Recognition Technology (FRT)**.

* After submitting a photo, users can choose to **opt in or opt out**

**If opted in:**

* A facial recognition vector is generated
* Enables identification across new and existing assets in the HIVO library

**If opted out:**

* The photo is stored with the consent form
* No recognition vector is created
* The profile will:
  * Have Recognition disabled
  * Include a **“frt opt out”** metadata tag

<figure><img src="/files/ddD7xbsM0iiGCcahRQRO" alt=""><figcaption></figcaption></figure>

These enhancements help you build more **privacy-first, flexible consent workflows**, while ensuring compliance and user trust.

***

### \[New Feature] External Template Approval - Centralized design template management

Following the launch of the External Approval feature, we have introduced key updates to help Admins easily manage shared links while providing a more professional viewing experience for external partners.

**🔹 What’s new?**

**"Shared Templates" Management Tab:** A new Shared Templates tab has been added to the Links section. From here, you can:

* Manage and track all active external template links.
* Monitor view status, expiration dates, and revoke access if necessary.

<figure><img src="/files/2lzV2iVkiLVFbyehNj6Z" alt=""><figcaption></figcaption></figure>

***

### **\[Enhancements] Support Tickets Tab**

We’ve rolled out a series of improvements to the **Tickets tab** in the Support section to make ticket management faster, clearer, and more flexible.

#### **1. Improved Search & Filtering**

* Search tickets by **keyword (ticket name not ticket ID)**
* New filters available:
  * **User**
  * **Status** (supports selecting multiple statuses)
  * **Date**

#### 2. Ticket List Enhancements

* Added **Ticket ID column** for easier reference and tracking
* Improved sorting and filtering experience:
  * Default sorting can prioritize **newest tickets first**
  * Better visibility of active tickets (e.g. *In Progress*, *Submitted*)
* Added new columns:
  * **Description** (preview in one line)
  * **Last Modified** (for monitoring updates)
* Improved usability:
  * Ticket rows are now more intuitive to interact with (easier access to details)
  * Reduced reliance on less intuitive edit icons

<figure><img src="/files/x3K6gKZX1yAmK7K4bQDB" alt=""><figcaption></figcaption></figure>

#### 3. Ticket Detail Updates

* New capabilities:
  * **Change ticket status directly**
  * **Add evidence/attachments** (including file uploads, not just URLs)
  * Clickable **asset links** to quickly open related assets

<figure><img src="/files/83iVycgCYPiBaKgm9c1l" alt=""><figcaption></figcaption></figure>

These updates aim to streamline ticket workflows and provide better visibility into support requests.

***

### **\[Enhancements]** Adjustable Column Widths in Table Element (Template Editor)

We’ve added more flexibility to table layouts in the Template Editor.

**🔹 Key Features**

* You can now resize table column widths directly when select a table in editor.
* Easily adjust specific columns (e.g. make the second column wider) to better fit your content and layout needs.

**🔹 Why it matters**

* Greater control over table formatting
* Improved alignment with design expectations (e.g. matching layouts from tools like InDesign)

<figure><img src="/files/wHqYNbMWZDIOF88gsqS8" alt=""><figcaption></figcaption></figure>

***

### \[Improvements] Export "Public CDN URLs" by CSV

* Resolved an issue where exporting a CSV file from the **“PUBLIC CDN URLS”** tab could result in an empty file
* CSV exports from this tab now correctly include all expected data

<figure><img src="/files/9wjCzn4lSRrTZ9FHei2P" alt=""><figcaption></figcaption></figure>

If you have any questions, don't hesitate to ask, we're always here to help!


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.hivo.co/changelog/1.5.11.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.