Recognition Approvals

Manual review process that allows an authorized user to review similar face detections and manually confirm or reject the match to a specific profile

When "Manual Confirmation Required for Known Faces" setting is turned ON, people detected in assets won’t be automatically assigned to existing profiles when a match is found. Instead, a suggested match is made for the detection, which may be optionally confirmed or ignored. The suggested matches can be found on the Approvals - Recognition page, or on the Assets themselves as inline suggestions.

How to enable the feature (Settings)

⚠️ User Right Required: User must have right: “Is Client Admin - User can manage the Client Profile”.

• Navigate to Recognition Settings: Client Profile → Settings → Recognition Settings

• Enable the "Manual Confirmation Required for Known Faces" option to activate it.

  • Once active, any person detected in a new asset that matches an existing profile will be marked as a Suggested Match rather than being automatically assigned.

  • A person in the Asset Library will not appear in search results until the suggested match has been manually confirmed.

How to manage recognition suggestion approvals?

⚠️ User Right Required: User must have the right "Can View Recognition Profiles" and "Can Tag Faces in Any Asset" OR “Is Client Admin".

👉 Note: When you perform the Assign or Accept Suggestion action, the system includes an additional compliance step: Assign Consent Record. This ensures legal usage rights are tracked.

1. Access the Recognition Approvals Page

Navigate to the main menu and select Approvals, then select the RECOGNITION tab. This is where all faces awaiting confirmation are stored.

To manage recognition, you will compare the Source Appearances (on the left) against the Proposed Target Profiles (on the right).

• Appearances (On the Left): Look at the newly detected faces from your recently uploaded assets.

• Suggested Match (On the Right): Displays the profile(s) the system identifies as a potential match.

  • Note: There may be several suggested profiles if multiple individuals share similar features.

  • This section displays profile details and a gallery of existing faces/images already linked to that profile for easy cross-referencing.

🔹 Option 1: Detailed Review: Select & Adjust Appearances (The Left Side)

Best for manual intervention where you need to Select, View Assets, or Reassign specific appearances to a different person.

On the left, you will see a preview of newly detected faces (Appearances).

• Open the Selection Dialog: Click the "+ More" button on the Appearance card to open the detailed Selection window.

• Select Specific Faces: Click individual face thumbnails to select them. This is useful if you only want to approve specific angles or shots.

• View Assets: Click the VIEW ASSETS button to see the full original photo or video for better context before making a decision. With an individual Asset (image or video), you can also:

  • Look for inline prompts appearing directly on the asset.

  • Confirm or ignore the match immediately while browsing.

• Perform an Action:

  • Assign: If the faces match the suggested name (e.g., Jane Smith), click ASSIGN.

  • Reassign: If they do not match, use the Assign to Person dropdown to search for and select the correct person, then click ASSIGN.

  • Ignore: Click IGNORE if you do not want to link these specific appearances to any profile.

🔹 Option 2: Quick Approval via Suggested Match (The Right Side)

Best for high-confidence matches where you can instantly Accept the suggestion.

Cick the menu icon (three horizontal lines) on the suggested match card to choose one of the following actions:

• Accept Suggestion: Assigns the identity. The asset is now indexed and will show up in searches for this person.

• Ignore Suggestion: Dismisses the match. The asset remains unlinked and will not appear in searches for this person.

• View Profile: Allows you to verify details before confirming.

• View Appearances: Provides a visual reference to ensure the match is accurate.

2. (Alternative) Confirm Inline on Assets

You don't always need to visit the Approvals page. You can also:

• Open an individual Asset (image or video).

• Look for inline prompts appearing directly on the asset.

• Confirm or ignore the match immediately while browsing.

If you have any questions, don't hesitate to ask, we're always here to help!