> For the complete documentation index, see [llms.txt](https://support.hivo.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.hivo.co/approvals/recognition-approvals.md).

# Recognition Approvals

When "**Manual Confirmation Required for Known Faces**" setting is **turned ON**, people detected in assets won’t be automatically assigned to existing profiles when a match is found. Instead, a suggested match is made for the detection, which may be optionally confirmed or ignored. The suggested matches can be found on the Approvals - Recognition page, or on the Assets themselves as inline suggestions.

## How to enable the feature (Settings)

⚠️ **User Right Required:** User must have right: **“Is Client Admin - User can manage the Client Profile”.**

* Navigate to **Recognition Settings: Client Profile** → **Settings** → [**Recognition Settings**](https://support.hivo.co/client-profile/client-profile-settings/asset-and-metadata-management/recognition-settings)

<figure><img src="/files/GHKUWbaAcgTcKd1LFrr6" alt=""><figcaption></figcaption></figure>

* Enable the **"Manual Confirmation Required for Known Faces"** option to activate it.
  * Once active, any person detected in a new asset that matches an existing profile will be marked as a Suggested Match rather than being automatically assigned.
  * A person in the Asset Library will not appear in search results until the suggested match has been manually confirmed.

<figure><img src="/files/BRr1myGOmwkDNmRWxZWn" alt=""><figcaption></figcaption></figure>

## How to manage recognition suggestion approvals?

⚠️ **User Right Required:** User must have the right "Can View Recognition Profiles" and "Can Tag Faces in Any Asset" OR  **“Is Client Admin".**

👉 Note: When you perform the **Assign or Accept Suggestion action**, the system includes an additional compliance step: **Assign Consent Record**. This ensures legal usage rights are tracked.

### 1. Access the Recognition Approvals Page

Navigate to the main menu and select Approvals, then select the **RECOGNITION tab**. This is where all faces awaiting confirmation are stored.

To manage recognition, you will compare the Source Appearances (on the left) against the Proposed Target Profiles (on the right).

* **Appearances** (On the Left): Look at the newly detected faces from your recently uploaded assets.
* **Suggested Match** (On the Right): Displays the profile(s) the system identifies as a potential match.
  * *Note:* There may be several suggested profiles if multiple individuals share similar features.
  * This section displays profile details and a gallery of existing faces/images already linked to that profile for easy cross-referencing.

<figure><img src="/files/cY8I4T1dTrzLsCZzJN6l" alt=""><figcaption></figcaption></figure>

#### 🔹 Option 1: Detailed Review - Select & Adjust Appearances (The Left Side)

Best for manual intervention where you need to Select, View Assets, or Reassign specific appearances to a different person.

On the left, you will see a preview of newly detected faces (Appearances).

* **Open the Selection Dialog:** Click the **"+ More"** button on the Appearance card to open the detailed Selection window.
* **Select Specific Faces:** Click individual face thumbnails to select them. This is useful if you only want to approve specific angles or shots.
* **View Assets:** Click the **VIEW ASSETS** button to see the full original photo or video for better context before making a decision. With an individual Asset (image or video), you can also:
  * Look for inline prompts appearing directly on the asset.
  * Confirm or ignore the match immediately while browsing.

<figure><img src="/files/BGHSbzlzbvhhflbCsG5h" alt=""><figcaption></figcaption></figure>

* **Perform an Action:**&#x20;
  * **Assign:** If the faces match the suggested name (e.g., Jane Smith)*,* click **ASSIGN.**
  * **Reassign:** If they do not match, use the Assign to Person dropdown to search for and select the correct person, then click **ASSIGN.**
  * **Ignore:** Click **IGNORE** if you do not want to link these specific appearances to any profile.

<figure><img src="/files/ycRQLGqYuM6acy90rXjb" alt=""><figcaption></figcaption></figure>

#### 🔹 Option 2: Quick Approval via Suggested Match (The Right Side)

Best for high-confidence matches where you can instantly Accept the suggestion.

Cick the menu icon (three horizontal lines) on the suggested match card to choose one of the following actions:

* **Accept Suggestion:** Assigns the identity. The asset is now indexed and will show up in searches for this person.
* **Ignore Suggestion:** Dismisses the match. The asset remains unlinked and will not appear in searches for this person.
* **View Profile:** Allows you to verify details before confirming.
* **View Appearances:** Provides a visual reference to ensure the match is accurate.

<figure><img src="/files/nZun3dh1JQ71dmKO6PH9" alt=""><figcaption></figcaption></figure>

### 2. (Alternative) Confirm Inline on Assets

You don't always need to visit the Approvals page. You can also:

* Open an individual Asset (image or video).
* Look for inline prompts appearing directly on the asset.
* Confirm or ignore the match immediately while browsing.

<figure><img src="/files/6pvVph0gZ2Nk3vYXcm8c" alt=""><figcaption></figcaption></figure>

If you have any questions, don't hesitate to ask, we're always here to help!


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